Privacy & Cookies

Terms & Conditions of Sales bought through our online shopping cart The following terms and conditions apply to all transactions on the website specialistcarsltd.co.uk. The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

These terms and conditions do not affect your statutory rights. To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

We have the right to refuse at our discretion to supply any goods ordered by you.

PLEASE NOTE
Exclusions to these terms & conditions below are all/any vehicles supplied by Specialist Cars Malton Ltd ( all vehicles sold by Specialist Cars Malton Ltd have a seperate terms & conditions, if you would like to know what these are please email speccarterms@specialistcarsltd.co.uk )

Description of Goods/Warranty and Liability
We warrant that the goods will, at the time of delivery, correspond to the description given by us. Except where the Customer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, section 12) all other warranties, conditions or terms relating to fitness for purpose, merchantability or conditions of the goods whether implied by Statute, Common Law or otherwise are excluded and the Customer warrants that the Customer is satisfied as to the Suitability of the Goods for the Customer’s purpose Goods are not sold on a trial basis.

Typographical Errors
In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders based on the incorrect price whether or not the order has been confirmed.

Product Images / Specifications
Whilst we endeavor to ensure all images and specifications are correct at the time of publication, they do vary. As such we can accept no responsibility for incorrect images/information. If however you spot a mistake with an image or with a products specification please let us know.

Availability of Goods
All products are subject to availability and may be withdrawn at any time. However it is our policy to contact you if a product is out of stock and if you do not wish to proceed with the order or for any reason we cannot supply the product we will arrange for the order to be cancelled.

Delivery
UK mainland orders may use the option of next working day delivery. This applies only to orders received before noon, after this time we do not make any guarantees for next day delivery, and your order may be delayed by one day. This option excludes car covers which are made to order and can take up to 4 weeks to deliver.

Whilst every reasonable effort shall be made to keep any delivery date, time of delivery shall not be of the essence and we shall not be liable for any losses, costs, damages or expenses incurred by the Customer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.

Failure by the Customer to pay for any installment or delivery when due shall entitle us to withhold further deliveries and the Customer shall be liable for any costs incurred by the Supplier relating to such Goods which the Supplier is then entitled to withhold.

Delivery of the Goods shall be made to the Customer’s address and the Customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

Damaged in Transit

As internal damage cannot always be identified on delivery, the Customer must sign the drivers manifest as ?unchecked?. Should any damage be identified on opening the package, Specialist Cars Malton Ltd must be advised within 48 hours of the exact damage. It is imperative that the Customer does not dispose of any of the packaging, as this will be required to affect a claim against the carrier. The claim will be handled by Specialist Cars Malton Ltd, and an arrangement will be made to collect the damaged goods and replacements will be sent.
We cannot accept any claims for damage if the above time scales are not followed.

Incorrect Goods
It is the Customers responsibility to notify us of any incorrect goods supplied within 48 hours of delivery. If the items are not as ordered, the Customer must not open the manufacturers packaging or use the item. The Customer will also be required to provide further information on what was received i.e. we may require the manufactures part codes and a full description of what has been received. Should there be any extenuating circumstances that has prohibited the the Customer to remain within the specified time frame, resolution will be by mutual decision.

Non-Deliveries
We will not accept liability for goods lost in transit unless we are notified within 5 days from the expected delivery date.

We shall accept no liability for shortages, non-deliveries, incorrect goods and goods damaged on delivery outside the reported time scales. Except when extenuating circumstances have prevented notification within the reported timescale. The extenuating circumstances must be by mutual agreement.

Product Guarantees
All products supplied are covered by the terms and conditions of the Original Manufacturers Guarantee for a period of 12 months or longer if relevant, this is in addition to the consumers statutory rights.

Cancellation of Orders
Orders cancelled after dispatch of the goods will be subject to credit only once the items are returned to us and receipted back into our Warehouse. If the items are accepted, opened and used the Distance Selling Regulations will apply. In all instances, goods must be returned as new, with no blemish, defect or parts missing, neither must the outer manufacturer packaging show any damage or be defaced in anyway. Should the items/packaging show any damage or be incomplete and defaced in any manner a 25% fee will apply, this will automatically be deducted from the credit issued.

Items no longer required (Not applicable for Faulty Goods)
If you are not totally satisfied with your purchase, you can return it within 7 days from receiving the goods for a refund provided it is in pristine condition in its original box and packaging.

The Customer will be responsible for the safe return of the goods. Goods must be returned ?as new? or in the same condition that they were received in. There should be no damage, all parts, items should be returned, all packaging must be included and the manufacturer packaging must not be defaced in manner.

The Customer cannot return items without first contacting us to obtain a Returns Number. The number must be clearly marked on the outer packaging only and not on the manufacturer packaging. Any item returned not under the cover of an Returns number will be rejected and returned to you. We do not refund carriage charges applied to the initial order and neither do we pay for the cost of returning the items to us.

Adequate packaging constitutes that the item is wrapped securely and then placed inside a box in order for the item to return to us with no internal or external damage. Items that are not securely wrapped and received, will be returned in the same manner.

We reserve the right to reject and item(s) that do not meet the criteria laid out above.

A restocking fee of up to 25% of the original invoice value may be levied on item(s) returned after 7 days of the goods being delivered.

Faulty Goods
If you think that the product you have purchased is faulty contact us to discuss the matter and arrange possible collection. A restocking fee of up to 25% is charged on returns, which prove to be non-defective.

Refunds
If for any reason you are issued with a refund, please note the following,

All refunds will be issued to the same payment method as on the original order
When a refund is processed, you will receive an email notification
A refund will usually reach your credit card account within 4 working days after it being processed, please allow up to 10 working days for it to be credited. We do however reserve the right to refund you within 30 days of the return
Liability
Except as may be implied by law and except in the case of death or personal injury where the Customer is dealing as a consumer, in the event of any breach of these Terms and Conditions by us the remedies to you shall be limited to damages which shall in no circumstances exceed the price of the Goods and we shall under no circumstances be liable for any indirect, incidental or consequential damages

Force Majeure
We will not be under any liability whatsoever in the event that we are prevented or delayed from supplying or making delivery of any Goods by any reason or cause beyond our control.

No Waiver
Our failure to insist upon strict performance of any provision of these Terms and Conditions shall not be deemed to be a waiver of our rights or remedies in respect of any present or future default of the Customer in performance or compliance with any of these Terms and Conditions.

Severability
In the event that any or any part of these Terms and Conditions shall be determined invalid, unlawful or unenforceable to any extent such term, condition or provision shall be severed from the remaining Terms and Conditions, which shall continue to be valid and enforceable to the fullest extent permitted by law.

http://www.specialistcarsltd.co.uk website is operated by Specialist Cars Ltd.

Specialist Cars Ltd has made every effort to ensure the accuracy of the information contained in this site. specialist cars ltd is constantly seeking ways to improve the specification, design and production of its vehicles and alterations take place continually. Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to specialist cars ltd products and services, nor does it constitute an offer for the sale of any particular vehicle.

Distributors and Dealers are not agents of specialist cars ltd and have absolutely no authority to bind specialist cars ltd by any express or implied undertaking or representation. Any reference in this site to speed or performance should not be taken as an encouragement to drive either dangerously or at speeds in excess of national limits. All fuel economy figures are in accordance with Directive 93/116/EC. They have been calculated using the same test cycle as used for official exhaust emission classification. They cannot be compared with the previous steady speed/urban figures and are more representative of actual on-road fuel consumption. Under normal use a vehicle´s actual fuel consumption figures may differ from those achieved through the test procedure, depending on driving technique, road and traffic conditions, environmental factors, and vehicle condition. If in any doubt, please consult your dealer.

PRIVACY POLICY

Specialist Cars Ltd respects the privacy of every individual who visits its websites. Any information collected about you will be used to fulfil any service you might request, to inform you about new products and services and also to improve how we serve you. Your data will be treated in accordance with relevant European Union and local country legal provisions. Your information will not be disclosed to anyone outside of specialist cars ltd, its affiliated or associated companies, and its dealers.

The purpose of this privacy policy is to describe the types of information that we collect from you when you visit our site and explain how we use this information.

DATA PROTECTION
We protect the data in strict accordance with the Principles of the European Union Data Protection Framework Directives, in particular EU Directive 95/46/EC.

Any information that you choose to provide us with about yourself will be held on a secure computer server in the United Kingdom. The server software (SSL) encrypts all the information you supply us.

This ensures, among other things, that data we hold about you are processed lawfully and fairly. We aim to ensure that the personal data stored will be accurate, relevant and not excessive. We will keep the data up to date and not retain the information longer than is necessary. We will keep data securely to prevent unauthorised access by other people. You have the right to see what is held about you and correct any inaccuracies.

Specialist Cars Ltd will not share or loan any identifiable information about you to any third party without your consent. We may share generalised information about site visitor patterns with partners or other parties in such a way that individual visitors can never be identified. It is possible to view our site without providing any personal details. However, without registering your details you will not be able to receive further communications from us.

WHAT PERSONAL INFORMATION IS COLLECTED
We collect your personal information on a registration form.

This information may include data such as your name & email address.

We use this information:

To help make your visit more enjoyable
To send you relevant information about products and services
To email you from time to time about promotions or products and services which we think may be of interest to you
If you choose to receive information or other communications from us, you can select that option by ticking the relevant box on the registration form. You can also tell us by email at any time if you don´t want to receive any more communications from us.

If you have allowed us to use your personal information for the purposes above, we may from time to time disclose this information to any company or organisation to which we pass the responsibility to handle email or other direct marketing communications on our behalf. Should this happen, we ensure that any third party companies who handle your information comply with the relevant Data Protection Acts.

OTHER INFORMATION COLLECTED DURING YOUR VISIT TO OUR SITE
Whenever you browse the http://www.specialistcarsltd.co.uk website, read pages, or download information, our computers automatically record certain information about your visit from the computer you use to access our site.

This information does not identify you personally. It just tells us how many visitors come to our site and the types of computers they use. With this information, we can improve our site for all our visitors and make it more useful to you.

The information includes the following:

The date and time you access our site.
How many and which pages you visit during a ´session´ on our site and how long you were on the site.
Your Internet domain name (this might be your internet service provider such as aol.com or your place of work) and the ´IP´ address (this is a number assigned to your computer whenever you are surfing the web) which allows you to access our website.
The Internet browser you use (e.g. Microsoft Explorer or FireFox) and your computer´s operating system (e.g. Windows Vista).
USE OF COOKIES
Cookies Policy

What is a Cookie?

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer´s hard disk so that the website can remember who you are. Cookies can help a website to arrange content to match your preferred interests more quickly – most major websites use cookies. Cookies alone cannot be used to identify you.

A cookie will typically contain the name of the domain from which the cookie has come; the “lifetime” of the cookie; and a value, usually a randomly generated unique number.

Third Party Cookies

Third parties serve cookies via this site. These are used for the following purposes:

To serve advertisements on our site and track whether these advertisements are clicked on by users.
To control how often you are shown a particular advertisement.
To tailor content to your preferences.
To count the number of anonymous users of our site.
To provide security within shopping baskets or transactions.
Disabling and Enabling Cookies
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

MORE QUESTIONS ABOUT PRIVACY?
You have the right as an individual to find out what information we hold about you and make corrections if necessary. You also have the right to ask us to not use the information by choosing not to give your consent on the registration form.